Welcome to the MetalDays website, owned by ArtFest d.o.o.
The purpose of this site is providing public information about our company's offers and its other services. We are asking you to carefully read and respect the terms listed in the following text. With entering the Metaldays website you confirm the acceptance of our terms automatically.



ArtFest d.o.o.
Dolomitska 32
1000 Ljubljana

VAT.Number: SI26011638



The owner guarantees accurate and up-to-date information and also has the right to change the website content without further notice. The owner holds no responsibility for problems caused by possible website changes, updates or renewal.

All trade marks published on these web pages are, if not noted otherwise, legally protected. This includes also all logotypes (product logotypes and corporate logotypes), photos and other material, published on this web-site. The use of any material from this web-site is possible only by the official owner's approval.

All texts, photos and other material published on this website, serve for the informative purposes only and are selected and edited by the owner. In case of any visitor's business collaboration interest, the owner holds no responsibility for possible inaccurate data contents of the website. Unless in case of a direct damage caused by the owner's intentional misleading or negligence, the owner or any other legal or physical party who collaborated on creating this website, holds no responsibility for any direct, indirect or accidential damage, caused to the website visitor because if his false interpretation of the website content.

Intellectual property of this website's contents (including patents, trade marks and copy-right works) is protected. No content from this website can be published, copied or used in any other way, unless agreed otherwise with an official owner's permission. Web pages may also contain some information provided by third parties and links to their sites. The owner holds no responsibility for the content of the information published on the third parties' websites.

The owner collects some contact and personal data only from the websites visitors who consciously agree to this in order to get the access to some special information sites, who subscribe to the newsletter or who make a purchase at the owner's webstore. The responsibility for the authenticity of the personal data and other contact information is subject to the visitor. Personal data will be used solely for use of contacting the visitor when needed. Personal data will not be used for any other purposes and will not be forwarded to any third parties. IP adress can be used for the purpose of determining any problems with the server, but only if this is specially requested by the visitor.

This website contains links to some third party's webstores. The owner holds no responsibility for the contents of these webstores and its store policies.

The festival visitor agrees to be photographed and recorded in video and audio, as part of the audience, without any limitations. The visitor also agrees, that those pictures as well as audio and video recordings may be used for festival promotion without any limitation, free of charges.



MetalDays Paycard

Cardholder Agreement

This document constitutes the agreement (“Agreement”) outlining the terms and conditions under which the METALDAYS PayCard® has been issued to you. By accepting and using the Card, you agree to be bound by the terms and conditions contained in this Agreement.  “Card” mean the METALDAYS PayCard® issued to you.
“You” and “your” mean the person or persons who have received the Card and are authorized to use the Card as provided for in this Agreement.  “We,” “us,” and “our” mean the Issuer, our successors, affiliates or assignees. You acknowledge and agree that the value available in the Card Account is limited to the funds that you have loaded into the Card Account or have been loaded into the Card Account on your behalf. The Card is a prepaid card.  The Card is not connected in any way to any other account.  The Card is not a credit card.  The Card is not for resale.  You will not receive any interest on your funds in the Card Account. The Card will remain the property of the Issuer and must be surrendered upon demand. The Card is nontransferable and it may be canceled, repossessed, or
revoked at any time without prior notice subject to applicable law.  Please read this Agreement carefully.

Authorized Users
You are responsible for all authorized transactions initiated and fees incurred by use of your Card.  If you permit another person to have access to your Card, we will treat this as if you have authorized such use and you will be liable for all transactions and fees incurred by those persons. You are wholly responsible for the use of each Card according to the terms and conditions of
this Agreement.

Loading Your Card
You may add funds to your Card, called “value loading”, at any time. The minimum amount of  the initial value load is €10.00. The minimum amount of each value reload is €10.00.  The maximum amount of the initial value load is €100. The maximum amount of each value reload is €100. You may add value or load your Card only by paying in cash at Card points. You will have access to your funds all the time.  

Card deposit
You will be charged € 5 for card deposit. This amount will be deducted from the loaded amount of the money on your card. You will get 3€ deposit back only if you bring your card back to Card point. 2€ will be kept as service commission.

Money return
If you did not spend all your money, and would like to get it back, simply go to Card point and you will receive the amount that is still on the card in cash.

Returns and Refunds
If you are entitled to a refund for any reason for goods or services obtained with your Card, you agree to accept credits to your Card for such refunds and agree to the refund policy of that merchant.  If you have a problem with a purchase that you made with your Card, or if you have a dispute with the merchant, you must handle it directly with the merchant.

Card Replacement
If you need to replace your Card for any reason, please go to card pointto request a replacement Card. There is a fee for replacing your Card.  Cash Advance € 5.

You should get a receipt at the time you make a transaction using your Card. You agree to retain, verify, and reconcile your transactions and receipts.
We may disclose information to third parties about your Card or the transactions you make:


  1. Where it is necessary for completing transactions;
  2. In order to verify the existence and condition of your Card for a third party, such as merchant;
  3. In order to comply with government agency, court order, or other legal reporting requirements;
  4. To our employees, auditors, affiliates, service providers, or attorneys as needed.

Our Liability for Failure to Complete Transactions
If we do not properly complete a transaction from your Card on time or in the correct amount according to our Agreement with you, we will be liable for your losses or damages. However, there are some exceptions.  We will not be liable, for instance:


  1. If through no fault of ours, you do not have enough funds available on your Card to complete the transaction;
  2. If a merchant refuses to accept your Card;
  3. If an electronic terminal where you are making a transaction does  not operate properly, and you knew about the problem;
  4. If access to your Card has been blocked after you reported your Card lost or stolen;
  5. If there is a hold or your funds are subject to legal process or other encumbrance restricting their use;
  6. If we have reason to believe the requested transaction is unauthorized;
  7. If circumstances beyond our control (such as fire, flood, or computer or communication failure) prevent the completion of the transaction, despite reasonable precautions that we have taken; or
  8. Any other exception stated in our Agreement with you.

Every drink container (glass or bottle) is subject to deposit upon which your METALDAYS pay card will be charged 1€. Every time you order the "first" drink, your METALDAYS pay card will be charged with 1€ deposit.

If you buy the next drink at the bar, and bring your empty drink container with you, your METALDAYS payment card will not be charged another deposit.

To get your container deposit back, you need to bring your METALDAYS pay card and empty container to the container deposit box.

Amount of empty containers has to match amount of deposits that your METALDAYS pay card has been charged with.
We are sure, that you’ll enjoy the beauty of the Soca river and Tolmin, so please be a good metalhead and keep it clean!




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